At British Attire we offer a range of delivery methods which you are able to select during the checkout process. We deliver to the whole of the UK. However please note that certain services might be restricted in some areas and deliveries may take longer (these areas are listed below).
Working day is classified as Monday - Friday. Bank Holidays are not considered to be a working day. All UK orders are sent tracked and we offer free UK standard delivery on orders over £49.
<table style="width: 100%; height: 220px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Delivery Method</td>
<td style="height: 22px; width: 22%;">Order Total</td>
<td style="height: 22px; width: 12.2857%;"> Cost </td>
</tr>
<tr>
<td style="width: 65.7143%;">Standard Delivery (2 business days)</td>
<td style="width: 22%;">£49.01 - £99.00</td>
<td class="wysiwyg-text-align-left" style="width: 12.2857%;">FREE</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Express Delivery (1 business day)</td>
<td style="height: 22px; width: 22%;">£99.01 and up</td>
<td style="height: 22px; width: 12.2857%;">FREE</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Express Delivery (1 business day)</td>
<td style="height: 22px; width: 22%;">£49.01 - £99.00</td>
<td style="height: 22px; width: 12.2857%;">£1.95</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Priority Delivery - Before midday (1 business day)</td>
<td style="height: 22px; width: 22%;">£99.01 and up</td>
<td style="height: 22px; width: 12.2857%;">£9.95</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Saturday Delivery (1 day)</td>
<td style="height: 22px; width: 22%;">£99.01 and up</td>
<td style="height: 22px; width: 12.2857%;">£14.95</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Standard Delivery (2 business days)</td>
<td style="height: 22px; width: 22%;">£0.00 - £49.00</td>
<td style="height: 22px; width: 12.2857%;">£3.95</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Express Delivery (1 business day)</td>
<td style="height: 22px; width: 22%;">£0.00 - £49.00</td>
<td style="height: 22px; width: 12.2857%;">£4.95</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Priority Delivery - Before midday (1 business day)</td>
<td style="height: 22px; width: 22%;">£0.00 - £99.00</td>
<td style="height: 22px; width: 12.2857%;">£12.95</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px; width: 65.7143%;">Saturday Delivery (1 day)</td>
<td style="height: 22px; width: 22%;">£0.00 - £99.00</td>
<td style="height: 22px; width: 12.2857%;">£19.95</td>
</tr>
</tbody>
</table>
Once your order has been dispatched from our warehouse you will receive a confirmation email to let you know it is on the way containing your tracking information.
British Attire reserves the right to amend orders placed with incorrect delivery options without notice. British Attire does not accept responsibility for items being delayed through customs/security checks or adverse weather conditions. There are no refunds on shipping costs unless British Attire is responsible for the error.
Please note that due to the distance we are not able to offer some delivery options to some areas within the UK. Courier services to the areas listed below will generally take an additional 1-2 working day(s).
 
Next Working Day, weekend delivery exception zones
AB - Aberdeen, BT, Northern Highlands, EI (ZZ75) All Eire Republic of Ireland, FK Falkirk Northern Highlands, EH18-55, G Glasgow, HS - Isle of Lewis Northern Highlands, HS Oban, IM - Isle Of Man, IV- Inverness Northern Highlands, JE - Jersey, KA Arran, KA Oban - Ayrshire, KY - Kirkcaldy, KW Northern Highlands, KW, Orkney Shetland, PA Oban, PL Northern Highlands, PH Oban, TR, Cornwall, Isles of Scilly, Isle of Wight, ZE - Orkney Shetlands.

UK Delivery Options

<h2 id="h_01K3PRN56Q7F0NWYM6T6EBW3N1">International Delivery</h2>
British Attire ships internationally using tracked services. All international orders are sent on a duties and taxes paid (DDP) basis, meaning any import duties, taxes and handling fees are calculated and shown at checkout. There should be no additional charges to pay when your order arrives.
If you check out in a currency other than GBP, the shipping price and any spend thresholds are converted from GBP at the current exchange rate used by Shopify.
Please note we may not be able to deliver to certain overseas territories, military bases or PO Box addresses.
A breakdown of international shipping prices is shown below:
<table style="width: 100%;" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td>Area</td>
<td>Shipping Method</td>
<td>Order Total</td>
<td>Price</td>
</tr>
<tr>
<td>Europe</td>
<td>Economy Tracked (2–4 business days)</td>
<td>£199.01 and up</td>
<td>FREE</td>
</tr>
<tr>
<td>Europe</td>
<td>Economy Tracked (2–4 business days)</td>
<td>£0.00 – £199.00</td>
<td>£8.95</td>
</tr>
<tr>
<td>Europe</td>
<td>Express Tracked (1–3 business days)</td>
<td>£199.01 and up</td>
<td>£5.95</td>
</tr>
<tr>
<td>Europe</td>
<td>Express Tracked (1–3 business days)</td>
<td>£0.00 – £199.00</td>
<td>£10.95</td>
</tr>
<tr>
<td>Rest of World</td>
<td>Economy Tracked (3–5 business days)</td>
<td>£199.01 and up</td>
<td>FREE</td>
</tr>
<tr>
<td>Rest of World</td>
<td>Economy Tracked (3–5 business days)</td>
<td>£0.00 – £199.00</td>
<td>£21.95</td>
</tr>
<tr>
<td>Rest of World</td>
<td>Express Tracked (1–3 business days)</td>
<td>£199.01 and up</td>
<td>£12.95</td>
</tr>
<tr>
<td>Rest of World</td>
<td>Express Tracked (1–3 business days)</td>
<td>£0.00 – £199.00</td>
<td>£24.95</td>
</tr>
</tbody>
</table>
<h4 id="h_01K3PRN56QRC5QW86DGNHZK860">Will I need to pay customs fees?</h4>
No — all international orders are shipped on a DDP (duties and taxes paid) basis. Any duties and taxes are collected at checkout, so there should be nothing extra to pay when your order arrives.
<h4 id="h_01K3PRN56QZJ6A2HVFKS36EXY1">How long will international delivery take?</h4>
Delivery times depend on your location and the service chosen at checkout:
<ul>
<li>
Europe: Economy Tracked typically 2–4 business days; Express Tracked 1–3 business days (with next-day delivery by noon available to many postcodes).</li>
<li>
United States: Economy Tracked around 4 business days; Express Tracked typically 1–3 business days (next business day by 10:30 a.m. to many postcodes).</li>
<li>
Asia-Pacific &amp; Rest of World: Economy Tracked typically 3–5 business days; Express Tracked 1–3 business days depending on route.</li>
</ul>
All services are fully tracked. You’ll receive a shipping confirmation email with your tracking number once your order has been dispatched.

International delivery

<ol>
<li>Track Your Order</li>
</ol>
Upon dispatch, we sent you a shipping confirmation email containing a tracking number. To view your order details, simply use your order ID (e.g., #BA51000) from the order confirmation and the email you used when placing the order on our <a href="https://www.british-attire.com/help/track-order">Order Tracking page</a>.
<ol start="2">
<li>Still Waiting for Your Order?</li>
</ol>
If your estimated delivery date has passed, please allow a few additional days for delivery, especially during peak periods. Our carriers are diligently working to deliver your order, so be sure to monitor your tracking link for the latest updates.
If you haven't received a shipping confirmation email, the tracking information is unavailable, or your delivery is significantly delayed, please contact us, and we will be happy to assist you.

Where is my order?

No — all international orders are shipped on a DDP (duties and taxes paid) basis. This means that any import duties, taxes and handling fees are calculated and collected at checkout, so there should be nothing extra to pay when your parcel arrives in your country.
In the rare event that a carrier requests additional payment in error, please contact our customer experience team with your order number and the carrier’s request, and we will help resolve it.

Will I get charged customs or import fees?

Please note that due to the distance we are not able to offer some delivery options to some areas within the UK. Courier services to the areas listed below will generally take an additional 1-2 working day(s).
<h2 id="h_01HXF3RZYSJGKBXGRP0WW70XB9">Carrier Next working day, Saturday, Sunday delivery</h2>
AB (30-35, 44-54) - Aberdeen, AB (36-38, 55-56), BT, Northern Highlands, EI (ZZ75) All Eire Republic of Ireland, FK (17-21) Falkirk Northern Highlands, G (83) Glasgow, HS - Isle of Lewis Northern Highlands, HS Oban, IM - Isle Of Man, IV- Inverness Northern Highlands, JE - Jersey, KA (27) Arran, KA (28) Oban - Ayrshire, KY - Kirkcaldy, KW (0-14) Northern Highlands, KW (15-99) Orkney Shetland, PA (20-99) Oban, PH (17-32, 34-48) Northern Highlands, PH (33,49-99) Oban, TR (21-25) Cornwall, Isles of Scilly, Isle of Wight, ZE - Orkney Shetlands.
 
<h2 id="h_01HXF3SZ24R7G1MY4HBWV1CCBY">Royal Mail Next working day</h2>
AB, BT, DD, EH18-55, FK, G90, GY, HS, IOM, IV, JE, KA, KW, KY, ML, PA, PH, PL, TD, TR, ZE

Restricted Areas

All things relating to getting your order.

Delivery

You have 30 days from the date on which the goods were received to return or exchange an item. All UK returns and exchanges are arranged through our <a href="https://returnsportal.shop/british-attire" target="_blank" rel="noopener noreferrer">Returns &amp; Exchanges Portal</a>.For the festive period we extend our usual 30 days returns window. All orders placed between 1st November and 24th December can be returned until 24th January.Items must be unworn, unwashed, free from odour, and in original condition with packaging and tags intact. Returns that do not meet these requirements may not be accepted.<h4 id="h_01K43ATM15EQTBMAAE7NC0WAY2">How to return or exchange (UK)</h4><ol>
<li>
Repackage your items securely. Make sure all tags and packaging are intact.</li>
<li>
Start your return or exchange in our <a href="https://returnsportal.shop/british-attire" target="_blank" rel="noopener noreferrer">Returns &amp; Exchanges Portal</a> and follow the steps.</li>
<li>
Send your parcel. Generate a Royal Mail label or QR code, then drop off at your local Post Office or Royal Mail Customer Service Point. Exchanges and refunds to credit are free. For standard refunds a £3.95 fee will be deducted. Please keep your proof of postage.</li>
</ol>Always include your order number inside or on your parcel - this helps us process your return as quickly as possible.<h4 id="h_01K43ATM15304NWHH8HZPW8BH4">Refund and exchange options</h4><ul>
<li>
Exchanges: Free.</li>
<li>
Refund to credit (gift card): Free. Gift cards issued from returns are valid for 6 months.</li>
<li>
Refund to original payment method: £3.95 fee deducted. Original delivery charges are non-refundable.</li>
<li>
Faulty or incorrect items: Returned free of charge for a full refund.</li>
</ul>Returns are normally processed within 10 working days of arrival at our warehouse. Processing may take longer during busy gifting periods such as January. A confirmation email will be sent once your return or exchange has been processed.<h4 id="h_01K43ATM15HARVZ8153CT2S6GX">Why is there a fee?</h4>Managing returns has a cost for both the environment and our business. The small £3.95 fee on standard refunds helps us reduce unnecessary returns and keep prices fair for everyone. Exchanges and refunds to credit remain free so you can shop with confidence.Refunds are made to your chosen method: either a British Attire gift card (free) or your original payment method (£3.95 fee applies). If an item is returned in unsuitable condition, we reserve the right to send it back at your expense.

UK Returns

You have 30 days from the date on which the goods were received to return or exchange an item. All international returns and exchanges are arranged through our <a href="https://returnsportal.shop/british-attire" target="_blank" rel="noopener noreferrer"> Returns &amp; Exchanges Portal </a>.
For the festive period we extend our usual 30 days returns window. All orders placed between 1st November and 24th December can be returned until 24th January.
Items must be unworn, unwashed, free from odour, and in original condition with packaging and tags intact. Returns that do not meet these requirements may not be accepted.
<h4 id="h_01K3PQTSEQZC2DS7WDPVPC95MS">How to return or exchange (International)</h4>
<ol>
<li>
Repackage your items securely. Make sure all tags and packaging are intact.</li>
<li>
Start your return or exchange through our <a href="https://returnsportal.shop/british-attire" target="_blank" rel="noopener noreferrer"> Returns &amp; Exchanges Portal </a> and follow the steps.</li>
<li>
Choose your return method. You can:
<ul>
<li>Use our carrier service for £21.95 (this will be deducted from your refund), or</li>
<li>Use your own courier, provided you obtain proof of shipping.</li>
</ul>
</li>
</ol>
Always include your order number inside or on your parcel — this helps us process your return as quickly as possible.
Returns are normally processed within 10 working days of arrival at our warehouse. Please note that processing may take longer during busy gifting periods such as January.
Refunds are made to the original payment method (minus the original delivery charge and any applicable return fee). If an item is returned in unsuitable condition, we reserve the right to send it back at your expense. A refund confirmation email will be sent once your return has been processed.

International Returns

All products purchased from British Attire carry the full manufacturer warranty.
Special circumstance: If the manufacturer is no longer in business, British Attire will review your warranty claim and at our discretion provide a fair solution. All warranty claims may only be made by the purchaser on record.
If your product is faulty, damaged or defective, please start your request through our <a href="https://returnsportal.shop/british-attire" target="_blank" rel="noopener noreferrer"> Returns &amp; Exchanges Portal </a>. You will be able to upload photos and details of the issue along with your order number, and our team will advise the best way to proceed.

Defective, Faulty, Damaged Products & Warranty

Please note that due to health and hygiene reasons we are unable to accept the return of the following items:
<ul>
<li>Swimwear</li>
<li>Underwear</li>
<li>Earrings</li>
<li>Toiletries</li>
</ul>
Unless they are returned to us unopened, unused, and in a fully resalable condition with all hygienic seals in place and unbroken. This does not affect your right to return a product if the product is faulty or misdescribed.

What can't I return?

You have 30 days from the date on which the goods were received to return any item for a refund.
Some of our products come with a Gift with Purchase (GWP). If your item is not suitable and you wish to return this to us for a full refund, we kindly request your gift with purchase is returned to us also. If your item is received without the GWP, the GWP item’s price will be deducted from your refund.

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All things relating to getting your order.

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UK and international returns information